5 Questions to Ask Your Industrial Lift Supplier

When you need an industrial lift for your business, whom do you turn to? If you have a good-sized list of a few suppliers in mind, then you’re headed down the right path.

blue lift table

Why are lift suppliers so important? Because they are essential to your company’s growth. But how do you know which one is right for you?

Instead of tossing a coin or taking your best guess, we’ll take you through the questions you need to ask them. This ensures you’re getting exactly what your company needs.

What Are the Payment Terms?

Before ordering, it’s best to know the supplier’s terms and conditions when it comes to paying. Not everyone will allow invoices to be paid within two months. Some will only give you 30 days.

Negotiating payment terms can work in your favor. That is, as long as you treat the vendor like a business partner rather than just a supplier. This way, you don’t end up offending them. Plus, you can explain why you need two months to pay instead of 30 days.

What Are the Total Costs?

Just because they gave you a quote, doesn’t mean that’s what you’re going to end up paying. They don’t always include the other fees associated with what you need.

Keep in mind there might be fuel costs, delivery charges, or a high shipping fee. If you don’t think you can cover the costs, ask your supplier to look over those fees.

Is There a Liability Insurance Certificate You Can Give Me?

This is important for continuous functioning equipment. This piece of written proof states that you’re insured if machinery malfunctions.

You’ll need to make sure it covers all of the equipment purchased. After each year, get an updated copy of the certificate. Without it, your business is at risk.

Can This Industrial Lift be Customized?

Your business differs from others. Maybe a regular lift just won’t get the job done.

If you’re nodding your head, “yes,” you should know that some industrial lift suppliers do offer custom or modified lifts. They understand one size won’t fit all and, therefore, are willing to custom fit it to your needs.

What Happens if Supplies Are Late or Don’t Arrive?

Things happen, and suppliers make mistakes. It’s best to know ahead of time how they handle these mishaps. That way, in case something does go wrong with your purchase, you know what to expect.

Some will offer discounts on another purchase, or pick up the tab if you had to get machinery from another vendor. It’s always best to ask this question beforehand so you know how to prepare and recover.

Wrapping Up

Knowing what questions to ask your suppliers is vital. You need to know how they operate their business before you buy from them.

This should work more like a partnership, rather than a strict buyer and supplier relationship. They want to help you and in return, you should find ways to return the favor. Even a simple referral is a nice way to say thanks.

For all your industrial lift needs, trust us to get the job done. Request a quote today.